VIDEOS: When - and when not call 911

6:10 PM, Apr 25, 2012   |    comments
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It's a life-threatening situation and you need firefighters, paramedics or police fast. First responders say call 911 when there's

  • Fire
  • Serious injury or medical condition
  • Crime in progress or a serious crime has just occurred
  • An event happens that poses or indicates an immediate threat to people or property (such as screaming or gunshots)
  • A suspicious package
  • The following types of threats: bomb, radiological, biological and chemical
Then, answer as calmly and clearly as you can, these typical questions the emergency dispatcher may ask:
  • What is the emergency?
  • Who needs help?
  • Where are you? This is especially important if you are calling from a cellphone.
  • When did it happen?
  • What is your name and phone number?
  • Who is with you?

Don't hang up on the dispatcher until the dispatcher says it's OK to do so. (Source: Sacramento County)

You don't call 911 to complain about a messed-up sandwich order.

A reluctant boyfriend

Or if you're on the run from the law and need a cab

Sacramento County and News10/KXTV

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